Back-office Excellence — Accelerating Transformation and New System Implementation

Turning Common Best Practice Processes into Measurable Value

Azimuth Consulting empowers Central and Local Government agencies to modernise, streamline, and deliver measurable value, whether replacing a legacy
system or implementing a brand-new ERP platform.

At the heart of this capability lies the All-of-Government Common Process Model (CPM), a proven foundation for Finance, Procurement, HR, Payroll, and ICT operations (ITSM).

Why This Matters

Agencies face growing pressure to deliver better outcomes with fewer resources. Back-office excellence is no longer limited to large-scale transformation programmes. It’s just as powerful when deploying a new system.

Lower total cost of ownership
Improved reliability and ROI
Simplified integration and faster upgrades
Enhanced compliance and interoperability

The All-of-Government Common Process Model (CPM)

The Common Process Model (CPM) is the benchmark for NZ Government back-office process and system design. Originally developed by the NSW Government and refined over eight years by Department of Internal Affairs (DIA) with assistance from Azimuth Consulting, the CPM provides a ready-made foundation for both transformation and new-system implementation.

The CPM will also underpin Marketplace-ready ERP solutions (FMIS, HRIS, Payroll, EAM, WH&S, ITSM) and be offered through DIA’s Back-Office Digital Transformation Service (enterprisesupport@dia.govt.nz) enabling agencies to deploy faster and with greater confidence.

What CPM Delivers

CPM allows agencies to start projects with a best-practice baseline, reducing uncertainty and accelerating delivery.

From Common Process to Real Savings

Azimuth designed and managed the All-of-Government Working Groups that shaped the CPM. We help agencies apply it where it creates the most value, during pre-procurement, requirements definition, and system implementation.

Reduce RFP and design time by up to 40%
Accelerate blueprinting and validation
Lower implementation risk through proven artefacts
Deliver measurable value faster

Azimuth’s Accelerator Methodology

With over 40 years supporting New Zealand Government reform, Azimuth delivers end-to-end guidance for ERP or system selection and deployment.
Our Accelerator Methodology integrates the CPM benefits into every stage, ensuring governance, alignment, and measurable benefit.

CPM used as the baseline for requirements and design
Structured validation workshops and change alignment
Proven templates, tools, and training for rapid deployment
Capability transfer for long-term agency ownership

Partner with Azimuth Consulting

Whether transforming existing operations or implementing a new system, the Common Process Model ensures you start with a trusted, best-practice foundation that saves time, reduces cost, and improves outcomes.

Let us help you accelerate your success.

📧 info@azimuth.co.nz | ☎ 04 499 1040

For Agencies

Pre-defined business requirements across Finance, Procurement, HR, and Payroll
Process maps, role definitions, and compliance controls aligned to NZ standards
Faster procurement and implementation through reduced design effort
Consistent foundation for training, testing, and continuous improvement

For Government as a System

Greater cross-agency consistency and interoperability
Shared capability and performance benchmarks
Transparent efficiency and measurable outcomes

Contact: info@azimuth.co.nz ☎ 04-499-1040