Energy Sector

Azimuth has undertaken assignments for a large number of clients in the Energy Sector, these include:

An extensive range of assignments has been carried out for our clients, examples include:

• Design and development of PMO structures and processes along with on-going mentoring of key PMO resources.
• Development of numerous business cases for company specific and industry wide initiatives
• Design and implementation of strategic supplier engagement and management strategies
• Systems reviews to determine their applicability under a range of business scenarios, in anticipation of market deregulation and restructuring.
• Requirements documentation, RFP preparation, solution evaluation, proof of concept and contract negotiation for new and replacement systems including customer service, sales and marketing, billing, network asset management, financial management, human resources, maintenance management, contract management, energy trading, call centres, voice messaging, document management.
• Development of governance strategies to strengthen alignment of IT&T with business groups and management team.
• Facilitation of the development of customer care strategies.
• Advice on call centre processes and systems, including integration between communications technology and information systems.
• Project management of a variety of implementation projects, encompassing both information systems and communications (voice and data). Implementation assignments have included customer care and billing, maintenance management, document management, call centre and voice messaging, energy trading and financial management.
• Facilitation and preparation of Information Systems Strategic Plans.
• Provision of facilities managers to manage sites newly set up, or during transition between in-house managers.
• Reviews of IS governance, staffing and service delivery.
• LAN/WAN and desktop infrastructure planning, acquisition and implementation management.
• Due diligence studies regarding information systems and capabilities for mergers and take-overs.
• Set-up of new systems and IS and communications infrastructure for organisations newly formed through industry deregulation and restructure.
• Establishment of IS/IT policies, standards and procedures.
• Analysis and design of improved business processes.
• Planning and management of the separation and relocation of systems consequent on industry restructuring.
• Preparation and advice on supplier and outsourcing contracts, service level agreements and performance.
• Preparation of enterprise data models to guide development and integration strategies.
• Year 2000 programme establishment, management and advice.
• Disaster recovery, business continuity and contingency planning.
• Advice on technology directions and strategies.
• Management of the acquisition and implementation of a maintenance management system for assets to a value of $3 billion. The scope included set-up of the asset database, changes to workflows, and establishment of a budgeting and reporting framework.